So I had another post ready to go today, but then had a change of plans; this post is a little lengthy but please bear with me, it is worth the read. I want to highlight a local company that offers beautiful handmade bracelets, Average Day Designs. Allow me to give you the backstory that led to this post. I follow many local businesses on social media, and happened across Average Day Designs one day and decided to follow them. Later I took a few moments to browse their bracelets, and really liked the look of them. A couple days later, I saw a post from them with a promo code for a discount for buying 2 bracelets, so I went shopping on their site. I was looking for some good fall colors and decided on Foggy Morning and Mossy Knoll. I added them to my cart and attempted to apply the promo code, but no discount showed on my total. I tried a couple times and figured there was a glitch and I would come back later and try again. As so often happens, I got busy and never remembered to do it. A day or so later, I received an email telling me there was a website glitch with the promo code and I would be receiving both bracelets for free. Imagine my surprise when, a few days later, a padded envelope showed up in the mail with both bracelets and a lovely handwritten note from the owners, Felicia and Kristen, thanking me for visiting their website and apologizing for the issue. They even included a coupon for a discount off a future purchase. I was so surprised and amazed at the customer service offered by Average Day Designs. I have a professional background in retail at the corporate level, and fully understand how customer service can earn or lose a customer in the blink of an eye. Felicia and Kristen GET IT. They were certainly under no obligation to give me, or anyone else affected by the glitch, anything for free, and the bracelets were not compensation for this post. I asked their permission after the fact to feature their company on my blog and social media because I was so impressed.
The other amazing thing about these ladies is they use their company to do good works as well. They are involved with World Relief, an organization that aids victims of human trafficking, as well as many other humanitarian efforts around the globe. Average Day Designs donates $1 of every bracelet sold to World Relief, and the owners are involved with the organization on a personal level also.
If you are in the Piedmont Triad area, their bracelets are carried in a few local boutiques – I’m sure if you message them through social media or their website they can point you to the exact locations. And of course you can order online. Their bracelets are very affordable and very good quality. Please take a moment and check them out, here is another link.
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